Your dependable Microsoft Dynamics consulting partner.

Transform Your Business
with a Partner You Can Trust

Your business has a lot of moving parts. To run an efficient organization you need line of business applications that are all talking to each other. But, achieving the connected enterprise isn’t easy. First, it’s necessary to have a modern technology platform that can accommodate integration. Second, you need guidance from the right partner to set it up correctly. That’s where we come in. Ladiom is a devoted, dependable consulting partner with reliable experts who work side-by-side with you to meet challenges head on.

Tenacious Delivery of Microsoft Dynamics Solutions

We represent Microsoft Dynamics, business technology we believe in. But more importantly, what we bring to a partnership is a culture of curiosity and an unmatched intensity for problem solving. Not only do we complete successful client projects, but we’re here long after the go-live celebration. Support, training, and sharing our knowledge is a core passion. We’ll set you up to make your enterprise work the way you want it to. Then, we keep you connected to the right resources, the right team members and our client community, so you can realize the greatest return on your business technology investment.

Marketing

Target the right audience and improve marketing engagement through segmentation and analytics. Improve customer communications and nurture leads. Consolidate and share data to comply with regulations.

Sales

Build relationships and close more deals. Improve productivity and performance with tracked activities, planning and forecasting. Connect sellers and customers and bring your sales team together.

Customer Service

Exceed customer expectations, personalize interactions, automate self-service, and equip employees with the right information at the right time. Provide actionable insights and share critical data.

Operations

Automate business operations, gain visibility and optimization across manufacturing, warehouse, distribution, and project operations so you can innovate your processes to meet rising expectations.

Accounting & Finance

Improve financial controls, increase efficiency and enhance decision-making. Drive strategy and provide relevant information to deliver strategic, data-driven insights to key departments.

5 Step Proven Process for Successful Client Engagement

We recognize that you may only pursue a CRM or ERP project once every 10 to 15 years, and because of that, we’ve created this five-step proven process for engaging with clients to ensure the ultimate experience and a successful result.

Align

About Us • About You • Establish Success Criteria • Set Expectations
We get to know you, you get to know us. Choosing the right partner is one of the most important decisions you’re going to make during this whole project, and so this alignment phase sets us both up for success.

Define

Discover • Demo • Determine Team • Set Scope • Schedule and Budget
Meet with our pre-sales architect in a discovery session where we get to know your business as well as we can. Start to see what your solution is going to look like in the demo we create. We’ll also put together a scope, schedule, and budget for the project.

Create

Engage Users • Design Together • Challenge Paradigms • Leverage Best Practices • Iterate & Improve • Ensure Quality
We’ll bring in our developers to start the buildout of your solution, and we’ll start to engage your users. Using best practices, we’re going to iterate through this phase with you until we get the solution that you’re looking for.

Deploy

Go-Live • Knowledge Transfer • Hyper-care • User Adoption • Ownership
Your system is going live! We know that moving off of your existing system into a new one is challenging, and we’re going be there to assist your users and to make sure that the system is running as you expect it to.

Empower

Strategic Planning • Continuous Education • System Maintenance • Support • Enhance Capabilities
You implemented this system to grow your business. We’re going be there to help your users, to make sure your system is running, to empower your managers to know what the possibilities are, and bottom line – we’re with you every step of the way.